About Us
Who Are We?
Founded in 2018, Partners Outsourcing is dedicated to providing top-tier Business Process Outsourcing solutions for businesses worldwide. Headquartered in Orlando, Florida, with call center operations based in Cairo, Egypt, we specialize in delivering high-quality agents who excel in managing both inbound and outbound demand.
Our core expertise lies in qualifying customers, facilitating live transfers, and setting appointments. Whether it’s through proactive outbound calling or efficiently handling inbound inquiries, our team is committed to ensuring that your business achieves its customer engagement goals.
At Partners Outsourcing, we believe in the power of exceptional service, and we’re here to partner with you to drive success.
Why Egypt?
Companies from around the world have consistently sought support for their business needs in Egypt. Given Egypt’s time zone (GMT+2) and ideal location, Partners Outsourcing is uniquely situated to support organizations headquartered across both North America and Europe.
As the cultural and innovative hub of the Middle East and North Africa, Egypt boasts a talented pool of employees educated in a number of sectors and fluent in multiple languages, including English, Arabic, French, Spanish, and Italian.
Why Partner With Us?
At Partners Outsourcing, we understand that client interaction is at the center of business operation, and effective client engagement and organizational positioning require more than a simple script. Outsourcing your business processes and customer interaction needs allows your organization to concentrate on building its core work and enhancing its direct services, while simultaneously ensuring that all customer contact is managed in a timely, effective, and professional manner.
With globalization and fast-developing technologies, it is becoming increasingly important that organizations around the globe develop strong connections both existing and potential customer bases in order to achieve reputable and high-quality services. Partners Outsourcing extensive experience, multilingual workforce, and knowledgeable management stand prepared to advance your work through high-quality services. We are committed to developing a partnership tailored to your specific needs and vision for growth.
Client Interaction
Fast-Developing Technologies
Our Values
At Partners Outsourcing, our values are the foundation of everything we do. They guide our actions, shape our culture, and drive our commitment to your success:
Excellence
We strive for the highest standards in all our services, ensuring that every task we undertake is executed with precision and quality.
Efficiency
We are dedicated to optimizing processes and resources, delivering top-notch services swiftly and cost-effectively.
Empathy
We listen to our clients, understand their unique challenges, and provide solutions that are tailored to meet their specific needs.
Effectiveness
We focus on achieving tangible results that make a real difference for your business, ensuring that our efforts translate into your success.
Let’s Connect
We’re excited to learn more about your business and explore how we can support your goals. Whether you have questions, need more information, or are ready to start a new project, our team is just a message away. Reach out to us, and let’s begin a conversation that could transform your business.